this was my first experience using Turo and it couldn't have been a better experience thanks to the flexibility and understanding of Eric. We arrived in Maui and the car was in the parking lot right outside baggage claim exactly where we expected it. The car is very nice and we had no issues with it at all. I inadvertently put the wrong return time (Am instead of PM) on me initial request and Eric (and Turo) were very helpful in allowing me to extend the return time by 12 hours. Drop off was also very easy, especially since i had to leave a day earlier than my wife and kids. Communication with Eric was easy and consistent. I would rent from him again and highly recommend him.