Thank you JM for your great services. Airport pickup and dropoff were excellent. The Rio car has some outside wear but ran very well. JM is super accommodating if there is any concern. His attitude is A+. Mahalo!
John-Mark was very pleasant to deal with, and gave us a warm welcome at the airport. He was on time, flexible, and easy to connect with. The car's not a sports car, or a fancy SUV, but a practical and economical drive, with a few little scratches/dings already in place, which John-Mark acknowledges, and actually, it takes the edge off a bit (I always find my anxiety goes up a bit if driving a perfect, shiny new car!... I don't want to be the first person to put a scratch on it!). Great little car to go around the island with, and good on gas! A lot of 4x4 roads are great walks too, so this did not limit us at all; if anything out experiences were enriched by this. An added and unexpected bonus: the non-flashy rental seemed to help us blend in better with the locals... or rather, we felt like we didn't stick out so much, which provided us an added level of comfort. Mahalo John-Mark, for being a part of our island experience.
John-Mark was away on business during my stay, but had arranged for a friend (Josh) to handle the car pickup and drop-off. Both John-Mark and Josh were communicative and easy to coordinate with. The Kia was bare bones, but I didn't need anything fancy. It got me around the island to the places I wanted to go with no issues.
I recommend renting from John-Mark if you want a nice little commuter vehicle and a worry free rental experience.