Omar is a very pleasant, welcoming young man. We enjoyed his smile & his aloha! The car was nice on the outside. However, the mechanical condition and the inside of his car is a different story. We texted Omar as soon as we landed in Honolulu and he said he would pick us up right away as we did not have checked bags. We waited curbside for about 25 minutes even though he said he was only 10 minutes away. (Understandable, stuff happens) Trash was left inside the car from the last renters. The seats & floors were DIRTY, I MEAN GROSS, Upon our first stop, we found out the right rear door would not lock under any circumstance. We called and texted Omar within a couple hours of starting our rental to let him know that and that we needed to exchange the car. HE NEVER responded to our phone call or text. So we were stuck with staying close to our car the entire visit to Honolulu or risk having our belongings stolen! The windshield wiper fluid was empty when we got the car. The front end of the car vibrated badly when going over 50 mph. The rear tires were below the acceptable standard of 2/32" of tread. Also, the air-conditioning was only cold when the car was going about 45 mph. (45 mph doesn't happen a whole lot in Honolulu traffic). You be the judge, potential customers! I would much rather have paid twice as much at any other company rather than put us in this unfortunate situation.
Omar was awesome and easy to work with! Great service that comes from him. You fly in and he picks you up from the airport and also, drops you off after your trip is done. Would recommend him to everyone.