Sonny is a friendly guy and easy to communicate. He dropped the car off from where we were located in the airport and on the departure day, we picked him up on the way to airport (near by the airport).
The car is clean and easy to control. You can see some black taping on the front two windows but this didn't really bother us as we got used to the car. The only thing that bothered us is the tick noise it makes sometimes. But this is a hybrid car and maybe there is a reason for it. We weren't sure. Overall, the car and the host are accommodating. :)