The lady was nice BUT the car was NOT clean when it was time to pick up. You can tell the car had been sitting for a while. The moment I drove of the car was jerking as I accelerated and the tire pressure was low as well. It seems that she just keeps renting it out and not taking care of the car if no one tells her the problems. Drop off time was 8pm but I agreed to meet early around 6:30-7 to drop off. I felt I was being rushed because she kept asking where I was or was I on the way and I didn't even pass the drop off time! In addition to that she did a walk through of the exterior and tried to point out some scratches! luckily I took pictures before driving off when I picked up the car because she didn't do a thorough walk through of the car and tried to say she found a mark on the car at drop off that was already there at pick up.