They were PERFECT. I have rented from Dom and the team before and have nothing but praises. Even when I had flat tire late at night Don constantly checked on me until the tow truck came. That was priceless to me because of the neighborhood I was in. Again, my experience directly with Don and his team have been close to perfect My experience with Turo abd this mid trip verification process was horrible. Turo does a reverification process on everyone every so often and it can last from 4 hours to 72 hours. If it happens to your mid trip expect MAJOR DRAMA They actually wanted me to return the car until it was complete. Smh. I have not had an accident in 27 years and no criminal record however I was selected for the deep reverification process that could last 72 hours. *Sigh* There was no where to publicly rate Turo on here so I had to add it to this review. Again Don was perfect. Great communication. Fast response.
Auto was great with working with me to make sure I got the best accommodations. He was very good at communicating about expenses and how to properly pick up and deliver my vehicle. Any answers or concerns I had he took care of.