Love Automatics. They are truly professional and take care of your every need or emergency. Don is golden and always there if you need him no matter what time day or night. The vehicle is well maintained. I needed an oil change during my time and they handled it with no problem as well a flat tire. I had some challenges with Turo however never with Don or Automatics. They should set up their own rental service. Lol
They were PERFECT. I have rented from Dom and the team before and have nothing but praises. Even when I had flat tire late at night Don constantly checked on me until the tow truck came. That was priceless to me because of the neighborhood I was in. Again, my experience directly with Don and his team have been close to perfect My experience with Turo abd this mid trip verification process was horrible. Turo does a reverification process on everyone every so often and it can last from 4 hours to 72 hours. If it happens to your mid trip expect MAJOR DRAMA They actually wanted me to return the car until it was complete. Smh. I have not had an accident in 27 years and no criminal record however I was selected for the deep reverification process that could last 72 hours. *Sigh* There was no where to publicly rate Turo on here so I had to add it to this review. Again Don was perfect. Great communication. Fast response.
Auto was great with working with me to make sure I got the best accommodations. He was very good at communicating about expenses and how to properly pick up and deliver my vehicle. Any answers or concerns I had he took care of.