Ingrid was very friendly and helpful. She was flexible with pickup times and made everything very straightforward. The car was reliable and had no quirks or anything. The AC was nice and cold, too. Do remember to bring your own AUX cord though I'd you're wanting to use that feature as we forgot ours and there wasn't one in the car. Very minor gripe -- overall I would definitely recommend renting from her if you're looking for a good car for a few days.