Brand new , toyota corolla 2017 , 4 doors and big trunk 4 cl
car its brand new , dont smoke in car , gas tank have to be full when check out and tolls been charge at the check out, and please taked back clean , thanks
2017 Toyota CorollaDr Jay154.55
Great car! The car drove very smooth, was clean and gave me no problems at all. Also great on gas! Response time from host was fast however poor communication from the host. English was not the best and many messages from the host were confusing. I came across too many issues while on my vacation, that Jamie did not seem to understand nor accommodate me for, which then lead me to involve customer service twice. My biggest issue was having to change plans with the arrangement of the car after I had already been charged in full and the itinerary was finalized. I also paid extra for the car delivery service but only received this service half the time of my trip. The host refused a partial refund for the service, however the Turo customer service did agree the terms and conditions of our arrangement had not been fulfilled and issued me the partial return anyways. I was also surprised to be charged for toll fees when the car states in Jamie's profile to have a toll pass. If you rent this car and are not from Florida like myself, I suggest you ask the host for further details regarding toll fess so this does not hapoen to you! Lastly, I would also like to mention that the host was not present during my trip as he had an emergency to tend to out of state. This was the main reason for so many changes on his end for the rental. Though I was not personally satisfied with Jamie's customer service, I think he tried his to conduct business as best as possible with his given circumstance. I however would have much rather he just canceled my request to rent his car and tend to his emergency because the rental overall ended up becoming more trouble than it was worth.