I want to start out by saying this car is not for long distance rental. It's for around town. It's an old car and even though it works great I don't want to take the chance it has almost 200 thousand miles on it.
This is my husbands car who is currently deployed. Right before he left he put new breaks and routers on it so everything is in great shape.
There is some issues with the locks when using the remote it will sometimes not unlock the car when you push the remote button. Hubby planned to fix it but never got around to it. So sometimes you have to use the actual key to unlock.
AC works great, has great sound system, big trunk and very comfortable to drive or ride in.
All the money saved through renting out the car will go towards a great family vacation when he gets home. We have a four year old son and a three month old daughter so a vacation will be much needed.
Ashlee was an absolute pleasure to meet and work with. Any problems, which was very rare in the amount of time that I had the car, she responded to very quickly. Again thank you Ashlee. We loved your car.
My trip was bittersweet but ASHLEE is spectacular! She was so polite and professional throughout my entire trip. Just bought a car today so it may be a while before i rent again but the impala drove good, i have zero complaints. Thank you again Ashlee!
This was the worse car i have ever rented the gas was on the bottom of e when i picked it up. plus the car was very dirty and there was sticky glue on the dash and it had a bad odor to it over all very un happy with my choice to rent it plus very hard to find ashlee gave no help finding it i will not ever rent it agian. not happy at all. the one star im giveing is a minus star to make that clear a minus 1 star.
August 24, 2015
Ashlee was very nice and very punctual. Very quick to reply to messages. Would have given 5 stars but the car was not in as good shape as portrayed in ad- somewhat dirty (cup holders and such were grimy) and had a couple mechanical issues. Worked fine for our purposes but not a luxury car.
My trip went very well. First to state my family and I are easy going travelers with a few exceptions that are enjoyed but if don't happen we deal.
I gave Ashlee a 4 in my mind because we did have a few minor issues that started the trip with a delay. The delay happened because her previous renter sold a tire from her car, dropped it off at 10pm and she could not do anything about it till the day I was suppose to rent it. This was horrible start to my renting on Turo because I wasn't sure all the polices that come in effect with each rental.
I was bummed out that someone who have the nerve to steal or abuse such a cool concept. Ashlee dealt with it like a champ, had to buy a new tire and rim and do it ASAP due to my trip. We were road tripping up North but would rather have a car that has 4 wheels then 3.
Our trip started after 5 which then Ashlee also reimbursed me a day for the trouble and then worked with me very well anytime I called or had questions. She aims to please and her intention is to help. She is a mother of 2 kids and can do so much in a day so it was fun to relate as I toted my children around too. She offered the drop off and pick up service which I did not use because I didn't need it but she was very willing.
I did not give it a 5 due to the cleanliness of her car. The impala was spacious, cold ac and comfortable to drive yet, because of the time constraints that was left out which I do like to rent clean but, she was happy to take it back dirty too... so, win win maybe... :)
Either way, Thank you Ashlee. Had a blast getting to know you and renting your car. Asked my husband about knowing the family and he said he didn't think he knew... but, maybe another time when we are up north!
Ashlee is a very nice young lady. Both my wife and I agree she tries so much harder and is dedicated to making her rental wonderful for you. We had a very good experience renting Ashlee's automobile. A very big "Thank you!" Ashlee