Dmitry is the most reliable guy. He is always available and on time. Changes are never a problem and if you need to extend he will always work it our with you. A light bulb when out and Dmitry came and exchanged the entire headlight to make sure all is ok - That's customer service!
Had a problem with Turo's app and caused confusion when we extended the trip, DMitry was great, the car was great. I recommend using the browser based to rent car's. We extended the trip but Dmitry didn't get the message and Turo has acknowledged that they were having problems with the App. I would rent from Dmitry, we was on time, pleasant and it's still so much better than standing in line at a car rental. Turo is taking care of the details. His cars are clean and better experience every time.