By far the worst experience I've ever encountered renting a car. Turo does NOT defend their customers properly, they only care about making money. This rental was extremely dirty, the owner was very rude and arrogant. I picked up the car and as soon as I got on the highway I noticed the car was not driving properly. I returned the vehicle because it was not in driving condition and I still got charged the full rental amount. Horrible experience. I do not recommend to anyone.