Cynthia was extremely flexible and accommodating with my schedule and circumstances. She made the experience better than it would have been had I gone to a rental car company. She is very easy to communicate with, and is laid back and pleasant. The car was just perfect-- I did not want a gas guzzler, and it did the job and provided a smooth ride. She is also very helpful- offering advice about the area and even flexible about lending her beach belongings like beach chair, etc. (which I didn't use). It seems coordinating using a car with her will give you not just a car but an easy, pleasant experience.