Car was perfect, exactly as described. Very clean and perfect for our family vacation. Karina was very professional and showed up promptly at the airport to drop off the car, then pick it up bright and early back at the airport a week later. Can't say enough good things about this service. Would definitely rent from him again if we are in the area.
I rented the car few days before and they didnt show up on time and I didnt took the car, but they took my money for that time. They told me that next time they are gonna refund me the money when I rent. So I rented again and when I asked for 17$ back they told me that is just a tax and insurance and they cant give it back. I paid twice for one rent. They havent been there to give me the car, they just gave me code to unlock the door and they havent been there to take the car back, they just told me to leave it on the street.
They didnt showed up. When I called them they didnt remember that they rented the car. After 25 min their friend came and told me that car is on airport and he is gonna drive me over there. But I had an apointmant at 4 so I couldnt be there on time, I just canceled the rent.
The car was great! The drop off was a bit late but the person who dropped it off was so kind I got over it. My complaint is more towards turo and the mission it was to set up an account. I had to answer a bunch of emails and talked to like 4 people. But for the price and the fact that you do not need a credit card to rent is wonderful. I will be using this app again and have already suggested it to all my friends and family! Thank you so much!!!