Joe was awesome. First car we signed up for was totaled by hail, so he contacted us and told us he'd have another car ready for us, same price. THEN instead of leaving the car in a lot, timing worked out that he met us as soon as we landed at the airport.
Car was comfortable, clean, easy to drive, and got decent mileage.
Joe was prompt and accessible by text and phone calls. Nothing negative to say at all!