Mileage of the car was excellent. While the car was not cleaned which I noticed on pickup and it was smelling unpleasant. Communication was only thru email (via Turo) while I expected host to meet at least once while pickup or dropping off since it was my first time with Turo to explain how it works.
Car AC only partially worked and windshield had multiple cracks which I found out about when the car was delivered. Owner switched cars and told me she would have the original car fixed and back for my last day. Instead, I was left in a bind when the car wasn't fixed and had to cancel the last day of my rental.
This car was listed as an all-wheel drive vehicle, but it definitely is not. That being said Shy was very easy to communicate with and always had quick responses to any questions. Outside of the inaccurate listing for this vehicle I would give Shy 5 stars.
This was my first time using Turo and Shy made me feel very comfortable throughout the rental and prior to rental. Her response time is impeccable. I will definitely be using this vehicle again. Thank you Shy!
Used Turo for the first time this weekend and requested Shy. She drives a Kia Optima which is the car I am thinking about buying. Shy communicates wonderfully and even brought the car to my place! Excellent car and owner so highly recommend!