It was our first time using Turo and overall it went really well. Would definitely recommend. The airport pickup and drop off was super convenient and free! The right tail light of the car did burn out our last day and I texted Carlos right away but didn't get a response till that evening so I guess that could have been improved. I would not recommend this car if you have a lot of luggage as the trunk is very small or if you're traveling to the mountains as it's slow on the uptake and had me slightly worried. Other than that I'm very thankful for the car. We had a great trip.
Carlos was great to work with. He was flexible with airport pickup/dropoff and very easy to communicate with throughout the trip. The car was clean, drove well and was overall a good fit for our trip. I would rent with Carlos again.
Carlos met us at the airport as expected, but in a Scion rather than a Yaris as expected. That was, to me, an upgrade as it was a much roomier car than the Yaris. Everything went as expected. Carlos was easy to communicate with, and responsive to any questions or issues. There was one glitch, the brake pads were worn and applying the brakes caused a loud metal-on-metal sound. There was a delay in getting that repaired, but that was my fault as I had left my phone in the car and didn't see his response to my original message. When we were able to communicate, he was quick to respond and brought a mechanic to me to fix the problem. All in all I was not inconvenienced by the problem, and I would rate Carlos very high on service.
Carlos was a very friendly, helpful and courteous young man. I would rent from him again.
Carlos was very accommodating for our trip to Denver. He picked us up and dropped us off at the airport which was extremely nice of him. The car worked great, and the gas mileage was incredible! If we're ever back in Denver we'll be sure to rent from Carlos again.