She was very accommodating and close by to get me the vehicle. Never drove hybrid before so it was kind of fun. Car is pretty small but it did allow me to fold down the back seat so I could use it to bring stuff to storage and do some grocery shopping. Unfortunately the main reason I got it was to take my son out because I need him to leave our home soon , and I wanted to spend time with him but unfortunately he was sick. All in all though it was a good experience.