Four stars for a great and comfortable car. The gas mileage was incredible, we only had to fill up once during our week stay in Santa Cruz. Ashish was quick to respond and picked us up curbside at SJC airport the same day we rented the car.
Be prepared to pay for a car wash regardless if the car is dirty or not. We are being charged $15 for a wash when we hardly drove the car. We paid for drop off at the airport and had to drive to Ashish's home first and he offered to order us an uber but instead ended up driving us to the airport. Overall the car rental went well but the interaction between customer and owner can be improved.