very clean and well maintained, economic and reliable.
2014 Mazda 6Hilda's Mazda154.58
Hilda and her daughter were pleasant to talk to. BUT the transaction was chaotic and stressful.
Communication was poor. She didnt tell us she was actually out of town during our rental. Car was delivered by someone who knew nothing about our terms(when/where to return car?) During our rental we called her to tell her we will return car earlier - thats when she finally told us nobody will pick up car, we can "just leave car unlocked, put keys underneath floor mat wherever we parked" since she is actually out of town. Huh?
As a responsible renter i expect somebody to pick up, check for damages if any of the car, then my reaponsibility is over as a renter. If i drop off car and she doesnt check, what if car gets broken into after my drop off? I cant be responsible for any damages after that? Her absence caused us a lot of stress, what if the car was stolen since she requested it unlocked?
If she told me ahead of time she will be out of town, i wouldnt hv rented from her. At least give us some service, u know? Dont just tell us nobody will be there to pick up the car on the day of. If owner is out of town, dont accept our rental request. If u do accept the request to deliver a car to us, provide the service accordingly...is that too much to expect?
Sorry, will not rent from her again it was stressful and the car was kinda meh.