My girlfriend and I planned a last minute trip up the coast to Big Sur and as luck would have it, Enterprise was closed. We literally downloaded Turo, booked his Jetta, and within five minutes Neev accepted our rental request in the middle of the night! He was fast to reply and arrange our plans to meet him to pick up the car. The car was ready to go on time and Neev was very friendly with the process. He even had a full tank of gas in the car for us! The Jetta had good handling, comfortable seating, spacious trunk, though I wished it had more acceleration when merging onto the freeway. Neev was also punctual and kind when the car was to be returned. I would recommend booking a trip with Neev because of his excellent punctuality and communication, the generosity by having the car ready with a full tank of gas, and the flexibility and convenience he made for my gf and I to start our trip on time!