Sachin was friendly and helpful. The Yaris was clean, had a full tank, and ran beautifully.
Upon our return, a tree impeeded our ETA significantly and our phones had no LTE or 3G that would allow us to receive or send messages. After a terribly long wait, we were able to get down Mt. Tam, but were late returning the car. With LTE as we drove to San Bruno, we were able to read Sachin's message. He had left us polite and direct instructions regarding what we needed to do. I felt terrible, so I appreciated the help!
We would definitely use Turo again and would be delighted to work with Sachin.
Sachin communicated well before the trip and arrived on time. However, he did ask us to drop him off at his home and pick him up from his home on return, so you should count this into your time if on a tight schedule. If miles will be tight, make sure he snaps the photo from his home when you drop him off. Other than that, the car is basic, but clean. No smoke smell, no mechanical problems. Sachin was pleasant and professional.
Car was perfect! Only thing was I paid for it to picked up at SFO but instead had to drop it off last minute at a hotel then take a shuttle that only runs every 20-30 minutes. It wasn't a huge issue since I had time in the morning, but it wasn't as convenient as I expected.