I was stuck on traffic, notified the owner via the app of my delay in a timely manner. I was charged a $110 fee for a late return without an extension that no one made me aware I needed to request. Being a first time user I feel that I was unfairly punished due to an unavoidable event.
The car was exactly as described, but I didn't imagine the it would be as dirty as it was. Maybe I'm too particular, but I didn't find it to my standards.
Other than that, the Turo and driving experience with this vehicle were perfectly fine. Rohit provided clear and easy-to-follow instructions. I would rent from him again, but I would probably ask about the cleanliness of the car.
The overall experience is quite positive if only for some differences vs expectations but then we were delayed on our flight and owner may have modified car model for that reason. Also pick-up and return were differently arranged as from original communication but were not really a problem either. Owner is very well organized and communicates effectively. But was handy and OK if only a little smaller than expected for a party of three.
Rohit was professional and extremely fast to respond which is fantastic for getting your plans together. Cars are in great condition look and drive like new. The only negative is I had less than a full tank on arrival but it was plenty to hit the road and gas up the next day
Rohit was wonderful! Super clear, communicative, and accommodating. Pickup and drop off is conveniently done at a hotel near the airport. Car drives like a charm (with shuttle service)! Much faster and cheaper than renting a car at SFO. Five star turo renter for sure!
Renting the Yaris from Rohit was a great experience. The car was fabulous. Zippier and roomier than it appears and fun to drive. Rohit was always responsive and accommodating. I highly recommend renting this car and would definitely rent it again. Thanks, Rohit.