Thao is very flexible and understanding of quick changes to schedule and unforeseen circumstances. Her car is rugged enough to hold up at long distances but very clean and in good condition. It gets fantastic gas mileage! Thao herself is very professional and well-versed in the Turo process. She is also VERY responsive to messages and prompts from Turo and communicates back rapidly. Thank you for this experience!
Beautiful care and wonderful person. The only thing to note is you should not park in the complex where Thao lives because you'll get towed. I parked there with my Leaf and instead of saving money through Turo, I ended up paying a very expensive towing fee. I strongly suggest you get dropped off or have Thao bring the car to you.