Misha was very responsive and easy to get in touch with. Despite this and the ease of the pickup, the trip was not as smooth as it should have been. The passenger side front tire was actually the spare, and I had to stop multiple times to fill it with air. Unfortunately, the photos didn't show this ahead of time. Hopefully this gets resolved, I can't imagine it's safe to drive on that for so long!
Misha is really nice! I had some health issues during my trip, and couldn't return the car on time. He was quite understanding about the whole thing, waived the late charges, and offered me a fair rate for the extra day.
The car was great too. A breeze to drive, clean and in great condition. Would highly recommend both the car and Misha!