The car is as advertised but Brandon is an absolutely horrible communicator. I told him in advance we were taking the car to Yosemite and he ended up locking the car remotely while we were there, effectively ruining our trip because we couldn't go up to our hiking destination. He didn't return our multiple calls and messages either when we tried to contact him and finally got reception because - mind you - we were in the middle of nowhere. This was an absolutely horrible experience all around. By the time this fiasco was resolved, we had to drive back and essentially didn't start our trip. He also didn't respond in a timely manner when we tried to contact him to ask him where to park the car, because the original spot where we picked it up was taken and all others were for a residential home. Mind you, when he finally responded regarding the parking spot he didn't even address the fact that we had called him multiple times about the car. I would think twice before renting. It could have been an honest mistake that the car was locked but the lack of communication and the lack of taking responsibility for actions is frustrating. Never again.
Brandon had the car exactly where he said it would be, and had set aside a private parking spot for us on return so we wouldn't have to fight for street parking in SOMA. Great car for a weekend road trip!
Picking up the car and dropping it off was very easy. We took a trip to Carmel and the ride was smooth and car great on gas. Brandon did alert me there was a crack in the windshield which was no problem, but I would have preferred to know that before renting. Also, the inside could have used a quick vacuum job, but overall was fine.