Bright Orange Everyday eco-fun sized for the city!
2016 Toyota Prius cAnja's Toyota153.55
After the trip was booked and I reached out to Anja, she informed me that the car was in fact not available for that time, and asked if I would cancel the trip on my end. Because the trip was coming up in 2 days, to cancel on my end would have resulted in paying the entire cost of the trip because of her mistake. When I refused and asked her to cancel the trip on her end because it was indeed her cancellation, she no longer responded to my messages. Thankfully the customer support team at Turo helped me resolve this issue with a full refund.