Free 24-hour rental: If you haven't yet created a Turo account and this will be you first rental, you can use the following link for $25 towards this rental! https://turo.com/c/zachg1 Simply follow that link, sign up, and then come back to this car and you'll be good to go!
This smart car feels like a fun go-cart you can use to zip around town. Higher safety ratings and more airbags than you'd expect! Please remember to park the car in a space free from violations for 24 hours following your trip, and within 0.5 mile (~5 block) radius of the home location.
The car is parked on the street. Feel free to park anywhere within a few blocks, as long as it's in a spot where it won't violate any parking restrictions within 24 hours of your return! Luckily it's a tiny Smart car so parking is easy and fun :-)
Zach did a great job communicating policies and return/pick up procedures. Everything was laid out perfectly. A couple areas for improvement 1) I found the pick up and return process very tedious. I took 15 minutes just to unlock the car during pick up. Zach if you could somehow speed this process up (e.g. perhaps arrange for in person pick up, as you know time is money for your customers) that would be great. 2) car could use a little TLC. Smelled like dirt in there, was on the dirty side and air conditioning was barely blowing anything. Other than that I have no other critiques. Thank you Zach for the wonderful service :)
Pretty sweet ride for a quick day trip in the city!! The car surprisingly gets up and goes, took it on the freeway and everything. The car was clean and ready to go with a simple interior which made the hitting the road a piece of cake. Would definitely rent again!
Car did exactly what we needed to do, and easily got us up into Marin. It's not a luxury car but that's obvious beforehand. Had one issue with the app and the car wouldn't start but Zach immediately answered the phone and fixed the issue. Thank you Zach!
Flexible with pick up and drop off times. Easy to communicate with. Instructions were very clear and well written with great little Turo travel tips. I was able to extend my rental so I didn't get charged the outrageous Turo late fee. Thank you for the great experience!
Zach's organized check list, in addition to timely text-based reminders, made it easy to navigate the trip, know where and when to park, and have all information relevant to the rental at my fingertips! Enjoyed the experience and the car!
Zach has done an excellent job of seeing what the needs of his rental drivers are, and meeting them. He has a thorough yet concise google doc that's very helpful to reference about the whole process, yet still got back to me within minutes on his personal number when I had a specific question. The car itself is a great little machine, the size means you have more parking options than anyone else, and I was quite impressed at how well it handled the windy Mount Tamalpais roads. In fact, in a way it was more comfortable driving this; due to its small size you worry less about how close you are to the edges. All in all, fantastic experience, would rent from Zach again!