Nikola made using his car very easy! He sent me the information that I needed to find the car before I even requested it, and when there was an issue locking the car at the end of the trip he was very patient and responsive.
I had rented another vehicle with niko and he had to cancel 1 hr in advance, asking me to change to this reservation. It was a different location and more expensive. Since I was on a tight time schedule this switch inconvenienced me. Other than that, he communicated well and was easy to work with!
Nikola communicated really well with me throughout the pickup and dropoff process. I was mildly confused by the remote unlock at first, but Nikola was very patient over text to make sure everything's in order. The smartcar takes some getting used to, but it did the job. It's not the most comfortable car, but it sure is easy to park in the city. Thanks Nikola!
This Smart car treated us great! It's perfect for the city and did great on the highway as well. Coordination was smooth and parking is so easy with this tiny car. It also fit a lot more in the trunk than I expected!