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2013 smart fortwoSally the Smartcar15523
Thomas was super friendly, flexible and available. The car is crazy. It seems like it was invented for the sole purpose of getting a person around while collecting a fair amount of things and being able to park anywhere. Seriously city parking has NEVER felt so satisfying.
It was my first time using Turo, and I ran into all kinds of extenuating circumstances and difficulties in terms of timing with my return trip. Basically, I was running very late, which must have been stressful for Thomas, especially since he had another renter lined up. He was extremely communicative, understanding, flexible and kind in a difficult situation. Aside from my situation, the pick-up was easy, the car worked perfectly and was clean, and I was very satisfied with every part of this rental.
Thomas was great! He answered all of my questions right away and made my first Turo trip a breeze. I like that the car has its own parking spot so you don't have to worry about finding a spot at the end of your trip. It was super convenient and everything went smoothly. I would recommend!