Although I was quite a bit disappointed at first to see that the car was not a true manual transmission, no foot clutch. Nikola was very pleasant and easy to communicate with as well as fast to respond to messages. It was greatly convenient to be able to pick up the car within a couple miles of where I was staying.
If I can give a zero I would. First of all the listing for this car was a "Manual Transmission". It was "Not"! I messaged Nikola before I booked the car and clearly mentioned that I wanted a Manual Transmission. He did not mention that it was an automatic! I had to find out by proceeding to book the rental, go to the vehicle's location at the expected time, and find out that it is not what I rented. I messaged Nikola as soon as I opened the door. All he said was "I apologize for the inconvenience". Nikola Did Not even offer to credit my account considering I already paid for the rental. His rule for renting was to keep the car clean but the car was filthy from top to bottom, inside and out. I figured I may as well just use the car for the day since I've already been charged so, one block away I noticed that the vehicle's brakes and suspension was completely worn out. This car is completely unsafe to drive as well! I turned right around and parked in the same spot I took it from and messaged Nikola that I'm not taking the car and to lock it up.