This was my first experience using Turo and it was amazing. Nikola answered to any doubt I had and the car was clean and in pretty good conditions. With no doubt if I rent again, I will look to do it again with Nikola.
I needed a car last minute and Nikola very kindly accommodated an early pick up. Drove the car in the city, freeways, and suburbs over the course of an afternoon and the car performed fine, great gas mileage. The car had been freshly cleaned and it comes with a nice smartphone dock and USB hookup. Pick up and drop off procedures were seamless. Again, great customer service by Nikola!
Very mixed reviews on the rating of this car. First the car is not in safe condition to drive. The car CAN NOT handle hills, if you try to take up high hills it will not exceed 20 miles an hour and will roll back. The transmission stalls out and hiccups when it starts. Really would not consider this AT ALL for long distant drives past 20 miles at a time. Nikola was ok to work with but, I messaged him the day before asking him where the car would be and when it came down to the day it was not in the location we were told. So frustrating, He also lets you know after you have dropped the car off that you need to make sure it can be left there for 24 hours and are held liable. Would not rent from him again.