Great little city car which can take a little time to get used to if you've never driven a Smart car. The pickup was easy, I ended up taking a Lyft to the car, but it's accessible via public transit too. Taking pictures of the entire car before and after was a bit cumbersome since sometimes the app didn't work that well. Nikola was very responsive when we messaged him, which was a nice benefit. The car has seen some age, but for the price per day, it's a great deal.
The communication was great. The car was clean. The reason I am giving three stars for this vehicle is because the car does not shift into gear consistently. It is not a reliable vehicle for the roads in my opinion.
This is my first Turo experience. Loved the car. everything went smoothly. I would have preferred to pick up the car at an easier location. but it was great! Car was clean and ready to go! Loved it and thank you Nikola!
I have rented from Nikola numerous times. I have to say that he provides 5 star customer service. Every rental has gone smoothly. People like him are the reason I use this service. He's always been accommodating and responds to questions quickly. He also has several vehicles available to choose from. If you are using Turo for the first time or for the 100th time I would suggest renting from Nikola.