The car was dirty when we received it, but Mohammad said that there was money in the car if we wanted to wash it. We didn't need to (we didn't mind it being dirty), but it was a little bit surprising since all of the cars we've had before this have been very nicely washed. Mohammad also asked us to send a picture of our drivers license which was a bit strange and we never did that before (was never asked to do this by anyone else that we've rented to). He was able to remotely unlock it, so that was very convenient.
Mohammad is simply amazing! He's very cooperative and understanding. He even helped me by allowing me to return the car at a mutually convenient place. The car itself is outstanding... I would highly recommend this gem of a person