Gas: Gas will always be full when you rent the car, please let us know if it is not full. We also expect you to fill up the gas tank when you are done using the car. We do track gas on the vehicle, however, it is a huge inconvenience for us to fill up the tank if you forget. Due to this, we will be charging a $25 inconvenience fee on top of any missing gas (this is in addition to whatever fees Turo may charge). Please make sure to leave copy of receipt in glove compartment as proof.
Mileage: Please track your own mileage and report overages to us. We can track the mileage on the vehicles, but like to operate on an honor system. If you go over on mileage and do not let us know, we will be charging a $25 inconvenience fee on top of the standard Turo rate for mileage overage ($0.75/mi). If you let us know before your trip ends, we will waive the inconvenience fee.
Toll: For tolls, you can pay cash or go through Fastrak. If you go through Fastrak with our vehicle, you will be billed $10 for the toll. If you do not inform us about toll crossings through Turo messages, you will be charged an additional $25 inconvenience fee for processing the toll.
Tickets: If you get any tickets during your rental, please pay them off yourself. If we receive a ticket in the mail that has not yet been paid, we will pay the ticket and charge you the full amount + $25 processing fee. If you get pulled over, the vehicle registration and Turo insurance cards are located in the booklet in the glove compartment. There are many insurance cards located in the vehicle, please make sure the one you use says TURO on it.
Cleanliness: Please return the car in as-good or better condition than when you borrowed it. No smoking or pets please, thanks! If you do smoke or have pets in the vehicle, you will be subject to the maximum $250 fine.
Kindly note that NO PETS and NO SMOKING allowed in the car.