This is an ES330 luxury Lexus, gold, with a smooth city drive. A must drive sexy car.
2005 Lexus IS 300Mario's Lexus154.519
DO NOT RENT FROM THIS OWNER!!! Heres why this was the worst carshare trip ive ever taken: -car was listed in financial district, but he said i had to pick up the car in the castro, and 2 hours early at that. I had to cancel my plans that morning to accomodate his schedule -he left two boxes in the trunk, and told me not to worry because they wouldnt open and spill. Yet after opening the trunk, i found cans of beer spilled all over the floor of the trunk -the car cut off 3 times while idling at stop lights, thankfully it started back up each time -FINALLY when i picked the car up, i asked where should i drop it off the next morning, he said he would tell me later. Long story short even turo couldnt reach him until 25 minutes AFTER i was supposed to drop it off!
Not only did he not apologize, he tried to charge me for supposedly bringing the car back without enough gas which is disgraceful. YOU HAVE BEEN WARNED!!!
Mario was very kind and helpful with the car pickup- however, it was a difficult rental experience because when I received the car, both the Maintenance Required light was on and the Oil light was on, and I wasn't sure if the car was safe to drive. I had to pull off the highway immediately to check the oil and there was very little oil in the car, and it was dirty oil. We also had difficulties with the car drop-off. Mario asked if I would park the car on the street and leave the keys inside the car and the car unlocked for him to be able to get the car later- however, when you leave the keys inside the car, it automatically locks 5 minutes later. I didn't want him to be locked out of his car, so I had to wait 45 minutes for his friend to be able to meet me to receive the keys. I feel bad leaving a disappointing rating because Mario and his friend were both very kind and apologetic this had happened, but it was a difficult rental experience and the car just needs some maintenance and a better drop off system.
Maria's Lexus is in great condition for a 11-year-old car. Smooth, powerful and quiet. Car is clean and Mario is easy going. He went the extra mile to deliver and pick up the car to/from my hotel although it is not part of the deal. Highly recommended. Definitely will rent again for my next visit.
Mario and his Lexus were great, no issues whatsoever with the car. And Mario was nice enough to drop the car off at my office to try and avoid some traffic, and then also gave me a ride back home after I returned the car. I would definitely rent from Mario again.