Smoking is not allowed. Please respect the car’s owner and future renters. Besides, isn’t it uncomfortable smoking inside the car? Unfortunately, if you decide to do so there will be a $250 charge.
In addition, we highly recommend our renters to pay attention to Turo’s policies at https://support.turo.com/hc/en-us/articles/203990780-Fees-fines
For returning car in original condition, we are flexible as long as the car is not dirty. To avoid any charges, please make sure the car is clean, with no trash, food, or mud in the interior or on the exterior.
We do know each renter is different from the others; thus, renters might have other concern beside our general policies. If that is the case, please do not hesitate to contact Logan to raise your specific question.
Wish you a wonderful trip and a good experience at HitchAuto, we are available on other platforms as well.
For airport deliveries, we’ll meet our renters curbside of baggage claim. However, parking over 30 minutes is prohibited in SFO. As a result, our maximum wait time for renters is 30 minutes. Please pick the starting time of your trip wisely.
In case renters are unable to show up within 30 minutes, we have to bring the car to our nearest office. Renters have to come to the office by their own. Usually, it costs renters $7.00 going from SFO to my office by Uber.
**Please refuel the car to the original level of gas upon delivery. If the car is returned without being refueling, I will have to charge for reimbursement via the Turo Reimbursement Request tool. An additional $25 will be added to the cost of fuel (receipt for the gas will be posted on trip photos).
**Please be aware: Turo requires that renters return cars in ORIGINAL condition! You can return the car as-is (this means in the condition it was in when you first received it). We are flexible as long as the car is not dirty. To avoid any charges, please make sure the car is clean, with no trash, food, or mud in the interior or on the exterior. Please do not return the car looking like it just drove 2300 miles through the Sahara Desert ;)
**If the car is NOT returned in original condition, Turo will charge complete car wash. If there is trash, mud, or any damage to the carpet or seats of the car, Turo will charge for cleaning and detailing.
** Smoking is not allowed. Please respect the car’s owner and future renter. Besides, isn’t it uncomfortable smoking inside the car? ;) Unfortunately, if you decide to do so there will be a $250 charge.
**Any tickets/tolls/violations that occur during your rental period will be assessed a $10 admin fee in addition to the applicable fines, so please drive carefully & legally!