Thomas was really helpful and communicative. We had some trouble getting into the parking garage initially and he was very responsive despite it being pretty early in the morning. He remotely unlocked the car so it was really easy to access, and the car itself was in great condition. Great rental and renter, would use again!
This was like a corporate/commercial car rental without waiting in line. Thomas unlocked the car remotely and I picked it up from a downtown city garage without ever having to obtain keys. Very convenient and the car rode nicely.
Car like new - 7K miles - easy pick-up/drop-off for SFO at the Uber station nearby. I even had a small issue where I couldn't locate where I had parked in San Francisco and asked Thomas if he could locate it - he texted back in seconds with the location.....how cool was that.....how lame was it that I forgot where I parked:)