While I wouldn't ever use Turo again because it's just too confusing and I would rather use a professional rental company, I was happy that Lin was ok with me being a bit behind schedule. The car was decent, although the drivers usb port was seemingly broken by a previous driver, upon entering the vehicle.
At first I was upset about how filthy the car was. It was bad enough that the first thing I did was find a car wash. After that the car and the experience was fantastic. We had the car for four days and drove it up to Sonoma and Napa Valley. It certainly is not a car I would recommend for mountain driving, but it did its job. Lin was very helpful at the beginning and was very understanding when we were not able to pickup the car exactly on time. Definitely would rent from Lin again.