The rental went very smoothly. When I picked up they said the previous renter had left an odor, but I barely noticed since Edwin cleaned it really well. PIck up and drop off were very easy and friendly.
I had an awesome two days in San Diego with this wonderful convertible it was fun to drive responsive clean everything you want in a rental car when I come back I will definitely rent for these guys again
The only issue we had was with the weather...we had been hoping for a little warmer, some sun and drier...we didn't get to take advantage of the convertible top...oh well. We're VW people and I like how it handled and performed, though we didn't really even drive that much, just needed some wheels for a day out of town. Edwin's wife, whom we dealt with, was helpful, very sweet and punctual. What else can I say?
Edwin and his wife made it very easy to rent -- we were able to pick up the car easily with no delay and even able to return it early at our convenience. The car was fun to drive and well-maintained. I would highly recommend renting from them!
They responded within the hour to confirm our trip! Everything went very well, great communication & car was exactly what was presented. Thank you very much for your cooperation and would highly recommend booking your trip with them!
Great owner & great vehicle! My wife and I rented Edwin's Volkswagen EOS to drive up the coast and it was an incredible experience. Edwin is accessible, quick to respond, and very helpful. He even gave us a ride home (on the other side of town) at the end of the night when we dropped the car off. Will rent again.
Edwin and his wife were extremely accommodating to make our trip possible on short notice. They gave us flexibility in pick up and drop off times we needed. The car was a blast to drive. Would definitely recommend and rent again.
Edwin and his lovely wife were extremely accommodating. I was having difficulty finding a ride out to the car and she literally drove a separate car to pick me up and take me to the car free of charge. This prevented any of the miles I was getting from being used. Upon picking up the car, the convertible would not go down. We tried for 20 minutes to get it to operate properly and it kept malfunctioning. I really needed a car and couldn't just go pick another one out, so she and Edwin told me they would work with me to make it right. In the end, they gave the car to me for an extra day free of charge. The malfunction turned out to be a common error for that model car but had never happened before with their car. If I was ever back in San Diego, I would still rent from them because of how wonderful they were to work with. Fantastic customer service.