Nice clean well maintained very good on Gas roomy on the inside
no smoking,no pets,no surfboards ,no out of state without owner permission. Rental must have full coverage insurance Can please return the vehicle clean
I have to preface this review by saying that Jack was a really nice guy. Having said that, this is nothing more than a low budget, cheap car rental business being run out of an insurance storefront in a sketchy part of town. The day before picking up, Jack notified me that the vehicle I selected was in the shop for maintenance and that he would have to give me a different car. I was worried this was a bait and switch. Jack also notified me that the pick up and drop off was not where the app said it would be...another worrisome detail. I received a Ford Focus hatchback that vibrated between 60-70 mph and had front end damage from previous drivers hitting the parking curbs. It was clean on the inside but smelled like it had been smoked in. The exterior was dirty, but it had been raining so, I’ll give him a pass on that. Overall, it was acceptable. An annoying aside, my drop off time was 3 pm. I arrived just before three and had to wait 25 minutes for Jack to show up to check the car back in. Bad form if you are trying to catch a flight. Overall, I was disappointed in my first Turo experience. I won’t rent from Jack again and am wary of Turo now.
My first experience with Turo was very good for the low-cost, convenience, and ease of the transaction. Jack provided good transportation at a good price with professional handling of everything. Thank you Jack
Jack was great and a true professional. The Sentra I reserved was unavailable however Jack upgraded me to an Accord. He was unable to drop off or pick up the vehicle at my location as originally requested however he did send a driver to pick me up to rental location. Overall very satisfied.