Scott's Kia Optima is an awesome ride! Very economical but the delivery timing can be improved. My kids and I waited in the Airport for more than 30 mins. I was told that I will be given $$ credit but didn't. I put 3/4 tank on the car and only used 1/4 so I asked If I can be reimbursed for the rest of the unused gasoline but didn't get a response. When I was returning the car on the last day, I was supposed to meet with Scott but he wasn't available to pick up the car and was instructed to leave it in the hotel where I was picking up my other rental car. Am I going to get any credit back as told?
The car was perfect for our trip because of the great gas mileage for all the driving we did. The meeting time for pick up was a little late, but no issues when we dropped the car off at the end of the trip. The only real complaint is that the car was not cleaned when we got it and the trunk had big pieces of broken glass from 2 vases that were left in the trunk.
My first experience with turo. The was a newer decked out Kia hybrid. Scott delivered the car early at no extra charge. He was flexible enough to allow me to return it a little later at a time that was convenient for both of us. I paid for the car to be delivered and picked up. But instead of picking up at my original delivery location, they let me drop off in pb and gave me a ride to the airport. Where I had to unfortunately rent another car so I can drop it off at LAX. In contrast, I had a reservation with fox rent a car and still had to wait an hour. Upon return, I was an hour late due to unexpected la traffic. fox rental car charged me an extra $100. I'm definitely a turo fan lucky enough to have my first rental from Scott and his partner. Stand up guys! Will definitely rent from them again!
Great car, very clean and reliable. Scott and his friend were awesome to work with. They both answered phone calls and texts promptly when I reached out with questions, they were easy to work with and flexible with pick up options. Highly recommend this car and the owner(s), I will definitely be going back to them when in need of a car.
I enjoyed renting with Scott. The pick up location was convenient. Just picked up the keys and I was on my way. The car was very clean and enjoyable to drive around. He worked with me on my schedule to return the car. Overall the experience was good and I would rent through him again when I come out for another visit.