I rented this car from Luis for one month,in three weeks police officer pulled me over and discovered that car did not have a registration,so Luis, or the company that he worked for payed for registration but didn't pass a smog check. When I called Luis to talk about this situation,it turned out that he doesn't work for the rental company anymore. Lady who answered the phone was new employer with very poor communication skills, I had to call twice before they told me "ok,come,we will give you a new car". Long story short,nobody was surprised that I rented a car without registration from them. Another lady,who gave me the keys was nicer,but smelled like alcohol. I didn't get any refund or whatever,just "sorry" from the manager of the company. Be careful and check all the paperwork!