This car was not my favorite. Beware unless you have cd's you will have no music if your taking a road trip. The car is in decent shape the gas mileage was ok. I've rented better and will most likely not rent this vehicle again. Besides that the owner communicated well and I was thankful to be able to rent the vehicle.
When I borrowed this car for a trip to LA, I had problems with the car which I reported to the owner immediately. The car would not turn off, the dashboard (including speedometer and gas gauge) would not turn on, and the fuel efficiency was closer to 22 mpg. The owner was easy to reach, and reported knew that there was a recall effecting the hybrid capabilities of the car, but had not taken it in.
After driving the car for about 1.5 hours, I was able to turn the car off and the dash returned. During my trip the check engine light regularly turned on. The car also felt like it had an axel problem.
I found this car very scary to drive on a long trip away from home and away from the owner. While this car didn't outright break down, it had many mechanical/electrical problems and resulted in my spending twice as much on gas.
The owner reported taking the car to the mechanic when we got back who said nothing was wrong and reported 40+ mpg. No further action will be taken, and the owner was not recognized my experience.
I will not be taking this car out again.
The car has a keybox, which is nice. And the owner was quick to respond.
Great communicator and easy to work with. Awesome car.
November 18, 2013
Well, this was an interesting rental. The car was great. Great gas mileage! Initial communication with owner was very responsive. However, you had to get the key from a lock box that you accessed with a code. I didn't receive the code. So I had to call and get it when I was at the car. Everything after that was smooth sailing UNTIL I returned the car the next morning. I didn't know I needed the code to put the key back and lock the box. I texted and called the owne, but couldn't reach him and no return call. I was so frustrated since I had to get to work and I had a taxi waiting for me. I would suggest clear instructions be sent to renters, along with any codes needed to make for a smoother process. I would much rather text start and end as I have with other rentals, to gain access to unlock and lock the vehicle, and the key is left in the glove compartment or somewhere else in the car. SIMPLE. Other than that, rental was great. I would rent again.
Not related to this particular rental, It is VERY FRUSTRATING to not be able to get a live person at Turo. It is not always convenient to email. I liked the Wheelz customer service much better!!
I just rented BOYI's Black Prius and it was a great ca..smooth, solid, easy to drive and as a hybrid, gets great gas mileage. Boyi was easy to reach whenever I needed info. Would definitely rent this again.