I drove this car all the way to Tahoe and back, including a stretch through the mountains with snow chains! It handled beautifully and got great gas milage. Hugo was very communicative and accommodating. He even offered to make arrangements to help me come pick the car up and drop it off. I ended up getting there on my own, but I appreciated the offer.
I have nothing but positive feedback for Hugo and the car. It is well maintained, Hugo is a great communicator, is responsive and courteous, and very reliable as far as pick up and return arrangements are concerned.
Hugo was quick in replying via text or the website when I had questions, flexible when I needed an extension, and helpfully prepared with a print-out of the RR insurance and instructions about the car. The car drove fine, had good mileage and working AC, and also had an AUX outlet for which Hugo had thoughtfully provided a cable. My only problem was remembering to triple-check the manual locks on all 4 doors!