Adam was super quick to respond, both to my initial rental request and my two trip extensions. He was accommodating and helpful as could be, even going out of his way late at night to pick me up from the bus stop the night I picked up his vehicle. Speaking of the vehicle, you won't find a cleaner, more comfortable ride. I sort of hesitated at first when I considered renting his Ford Fusion, because I prefer to drive more luxurious vehicles. Boy, was I ever surprised when he picked me up and I got into the car. Adam explained it is a Titanium edition, and it is every bit as plush on the inside as you might expect from a vehicle twice the price. All the bells and whistles, meticulously well cared for, and an incredibly smooth ride. Last but not least, this was my first experience in a hybrid vehicle, and if you have never driven one, I can only suggest you try. I still can't believe how much money I saved on gas in only 10 days! Huge benefit. Everything about this trip was a pleasurable experience from rental request to return. Highly recommend renting from Adam, as I am certain I will again in the future! Thanks, Adam! Really appreciate your hospitality and service!