Burri was easy to talk to and quick to any inquiries I had. As promised, he met me on the curb with the vehicle, on time and walked me through the rental process. He was friendly and very laid back. When an emergency situation arose and I had to find the fastest ticket back home, he was flexible and worked with me to accommodate my last minute request. The next time, I'm in the area, I plan to rent through him again and would highly recommend Burri for others.