Thomas graciously allowed us to pick up the car an hour early. The car drove flawlessly and it was a huge plus that it's energy efficient. I was able to charge the car a couple of times while shopping at malls and saved on gas. Return was easy. Forgetful me left a couple of items in the car. I contacted him and his wife and I was able to retrieve my stuff soon after. Thank you!
It was probably my fault for arriving later than planned but three minutes before the scheduled pickup but I think the car should have been cleaned up at least the empty bottles in back seat and maybe vacuum the carpet but the part that really sucked for us was I had never driven a hybrid before and didn't understand how to and we weren't given any direction of use. So, when we got on the freeway to take our trip the engine was making such a loud noise it seemed as if there might be a problem. Rather than take a chance and damage the car in any way, I took it home, parked it and found some other way to take our trip. So, nice guy but seemed like he has other priorities right now and dealing with Turo customer not high on that list.
The was car great. I was impressed with the car. My trip was canceled, so I didn't get to drive much. Transaction was easy. One note. Car was not clean. There were crumbs everywhere. I took it to the car wash. Overall a good experience.
The car itself was immaculate and ran smoothly. Going with this hybrid helped us save so much on gas for our trip! Thomas was very professional and thorough. He promptly answered any questions I had about his car. Thanks!