I had some issues with the website. It kept changing the dates and insurance coverage while I was making the reservation online. I told Alexis that the website changed my insurance to "denied" and it took 2 hours to work out over the phone. She missed 2 hours of work and stayed to help me out. Then, I left my wallet under the seat and was catching a flight out early AM and couldn't get on the plane without my ID. She got up early and met me to give it to me! The sweetest attitude, even though I know the situation was challenging. I was feeling upset to have costed her so much time and energy, but she didn't complain. Even with all of that going on, I loved driving her car! It costed $10 to drive 150 miles. Very clean and safe ride. I would highly recommend.
Alexis was great! She was super flexible and accommodated my schedule perfectly. The car was a joy to drive. The vehicle gets great mileage! I averaged ~35mpg ($35 gas for almost 450 miles). I'd highly recommend!