As a first time renter, I'll try to be as detailed as possible about my experience with Merlin (owner) and his 2011 Volkswagen Golf.
I sent an inquiry / question to Merlin about the car's availability prior to booking. He was able to respond within an hour and answer all my questions about the car and the process of renting.
Merlin (owner) -
Great guy. Very personable. He was very flexible with my time / date needs. Since it was my first time with Turo, he explained how the process worked. He was more than willing to answer any questions I may have had. Shortly after, I had booked the car.
Spacious and fun vehicle to drive. Excellent gas mileage. More than enough power for a 4 cylinder engine (turbo diesel). Clean car overall.
Overall Experience -
If I need to rent another compact vehicle, I would definitely contact Merlin. He's very easy to deal with. He'll do what he can to accommodate your needs.
It was a pleasure meeting Merlin. He responded to our reservation request within one hour. Pickup/drop-off of the vehicle was a simple and smooth process. We appreciated being able to contact Merlin with questions throughout the day. I would absolutely recommend Merlin for your next rental. Thank you, Merlin!