How should I handle bridge tolls?
The vehicle license plates are registered with Fastrak. You do not need to stop at the toll plaza and you may use the Fastrak lanes. I will bill you at the end of your trip through the Turo App.
Can I dropoff the car in Los Angeles, Las Vegas, San Diego, or anywhere in Southern California?
For a nominal fee, I offer one-way rentals between SFO and your desired location (vice versa) for rentals of 1 week or more.
I'm taking BART, can I meet you at the Millbrae BART station?
Yes, I can meet you at the Millbrae BART station.
What if I need to go over the mileage limit?
If you exceed the mileage limit, you will be billed 75 cents per mile over the limit. To be billed at the end of your trip.
Can I park my vehicle on your street while I enjoy your rental?
Yes, you can safely park your car on my street while you enjoy your rental. Plenty of free street parking, and it's also a very safe neighborhood.
What type of gas should I use to fill the car? and do I need to fill the gas tank when returning?
Premium unleaded gasoline 91+ Octane.
Yes, you need to replace the gas to the level it was at when you first took delivery of the car. For your convenience, I can fill the gas for you and send you a bill through the Turo App at the end of your trip.
Can I fit my carry-on bags in the trunk?
Please measure your bags. The trunk space is limited: 27x17x16 inches are the dimensions for the front. And 33x17x8 inches for the back. Recommend to pack light when renting this car!
Do I need to wash the car when returning?
No, do not wash the car when returning. A cleaning fee will only be charged in severe cases related to the interior, e.g. spilled liquids, pet hair removal, smoke smell, etc.
I saw that you have other vehicles, do you offer group discounts?
Yes, I do offer group discounts for multiple vehicle rentals.